These "Terms" govern your access and utilization of the technology, applications, websites, content, products, and services provided by "Sport Physiotherapy", collectively referred to as "we" or "us."
Sport Physiotherapy facilitates the provision of independent health caregivers ("CareGivers") offering in-home personal care services ("Service") for either yourself or another individual, such as a parent or relative ("Patient"). Sport Physiotherapy conducts background and experience verifications of these Care Givers through an independent background verification company. It's essential to note that the Service is delivered exclusively by these Care Givers and not by Sport Physiotherapy directly.
On behalf of the Patient, you request Sport Physiotherapy to provide the Service either at home or any other agreed-upon location. You acknowledge that the Service is recommended by a legal medical practitioner, and you assume responsibility for the Service and its associated risks. While Sport Physiotherapy ensures a high quality of Service, it will not be held accountable for any errors, including criminal activities by Care Givers. You comprehend and agree that the Service, whether offered directly by Sport Physiotherapy or through Care Givers/affiliates, carries a risk of failure and/or adverse effects that may result in possible mortality or permanent disability. Furthermore, you understand and agree that Sport Physiotherapy does not guarantee any recovery or specific outcomes from the Service provided. You commit to providing a safe environment for Care Givers to carry out their duties, ensuring they are not subjected to physical or emotional harassment, abuse, or any form of trouble. By authorizing Sport Physiotherapy, you permit the collection and use/sharing of the Patient's data without revealing the Patient's identity. Sport Physiotherapy will not be held responsible for the misuse of Patient's data by Care Givers, affiliates, employees, or any other party. Payment to Sport Physiotherapy is to be made as per the agreed terms, with no linkage to the outcome of the Service.
Appointments for Service with Sport Physiotherapy can be scheduled through the Sport Physiotherapy website, or by calling +91 9654926732. Your Service request is deemed accepted only upon receiving a booking confirmation from Sport Physiotherapy.
Sport Physiotherapy maintains a pool of Care Givers for Service provision. While efforts will be made to align the assigned Care Giver with your preferences, this may not be feasible on every occasion. Sport Physiotherapy retains the right to allocate any Care Giver it deems suitable for the Service, and there is no guarantee that the same Care Giver will be assigned on all days. Sport Physiotherapy may assign any Care Giver as it deems fit on any given day without prior notice.
Payment is accepted only in cash, through the payment gateway. Sport Physiotherapy reserves the right to cancel any ongoing or future appointments if payments are not received on time.
Taxes:
All charges and fees are exclusive of applicable taxes. Additional taxes will be applied as per the prevailing rules.
All intellectual property utilized on the Sport Physiotherapy Websites by Sport Physiotherapy, service providers, or any third party remains the property of Sport Physiotherapy, the respective service provider, or the applicable third party. You undertake not to bypass, disable, or interfere with security features of the Website or features that hinder or restrict the use or copying of any materials, enforcing limitations on the use of the Website or its materials. The Service is protected to the maximum extent allowed by copyright laws, other applicable laws, and international treaties. Content presented on or through the Services is safeguarded by copyright as a collective work and/or compilation, in accordance with copyright laws. Materials on the Websites or otherwise may not be altered, copied, reproduced, distributed, republished, downloaded, displayed, sold, compiled, posted, or transmitted in any form or by any means, including electronic, mechanical, photocopying, recording, or other methods.
Sport Physiotherapy shall not be liable for any special, incidental, indirect, or consequential damages of any kind in connection with these terms of use, even if the user has been informed in advance of the possibility of such damages. In no event shall the total aggregate liability of Sport Physiotherapy to a user or professional for all damages, losses, and causes of action (whether in contract or tort, including but not limited to negligence or otherwise) arising from this agreement or a user’s use of the website or the services exceed, in the aggregate, INR 100/- (rupees One Hundred Only).
When requesting a Service from Sport Physiotherapy, you agree to provide personal information about yourself and the Patient, including name, mobile number, date of birth, gender, weight, and relevant medical information about the Patient. You commit to providing accurate personal and medical information about the Patient, as failure to do so may result in adverse consequences in the delivery of Service. Sport Physiotherapy may share this information with the assigned Care Giver as it deems fit.
Recognizing the uniqueness of each patient, Sport Physiotherapy engages in detailed discussions upon receiving your request to understand your specific medical condition and suggests the optimal course of action. Payment is requested only once you agree with our proposed plan and associated costs. Online payments can be conveniently made through SMS, email, website, or our mobile app, providing clarity on your booking details. Third-party payment service providers facilitate easy transactions. Service commencement occurs upon payment receipt, except in urgent situations.
On behalf of yourself and the Patient, you agree to receive communications via SMS messages, email, and calls on your registered mobile number and email ID from both Sport Physiotherapy and the assigned Care Giver. This includes receiving promotional messages such as newsletters, special offers, reminders, and updates.
Sport Physiotherapy reserves the right to terminate the Service immediately, with notice sent by post to the registered postal address or through email communication to the registered email address, for any reason.
The Terms of Use shall be governed by, interpreted, and construed in accordance with the laws of India. The exclusive place of jurisdiction shall be in Delhi.